Photoroom Credits and Exports: The Two Caps Before You Buy

Quick Answer

Photoroom’s paid self-serve plans have two monthly meters, not one. Pro includes 8,000 AI credits and 1,000 exports; Max includes 25,000 and 3,000; Ultra includes 75,000 and 10,000. For visual assets up to 2K, every saved image counts as an export, including Batch and Shopify sync. When the export allowance is exhausted, exporting pauses until the next billing cycle unless the plan is upgraded.

An upgrade takes effect immediately, delivers the new credit pool, and resets the billing cycle to that date. Canceling is different: the subscription runs through its paid period, then remaining credits are preserved for six months and become usable only after resubscribing. The public page currently does not expose Pro, Max, or Ultra dollar list prices, so this guide does not invent them.

The two meters

The live Photoroom pricing page publishes this comparison:

Plan	AI credits per month	Exports per month
Pro	8,000	1,000
Max	25,000	3,000
Ultra	75,000	10,000
Enterprise	Custom	Custom

AI credits fund heavier generation features such as Video Generator, Virtual Model, AI Backgrounds Studio, and Edit with AI. The pool is shared across the Space and renews each billing cycle. Photoroom warns that included monthly credits can vary by country or region, so the account’s checkout remains the final quote.

For visual assets up to 2K, exports count every image saved from the editor, Batch, or a Shopify sync. One image is one export. The monthly allowance is shared across those methods, while API and MCP usage use a separate allowance. The live FAQ defines this meter only for assets up to 2K, so do not infer the treatment of a 4K output from this table; check the live account before that job. Core tools such as Background Remover, preset Shadows, Product Fixer, Retouch, AI Fill, Expand/Resize, and Image Enhancer do not spend AI credits within fair-use limits, but saving an up-to-2K result still spends an export.

That separation changes the buying decision. A catalog cleanup can consume almost no AI credits and still stop at the export wall. A generation-heavy campaign can run out of credits first while exports remain.

Size the plan to the meter that stops delivery

Start with expected saves, not the largest AI number on the card. A 400-product launch with three final images per product needs 1,200 exports. That exceeds Pro’s 1,000-export allowance even if the team only uses no-credit core tools. A 2,000-product refresh with three saved variants needs 6,000 exports, above Max and below Ultra.

Then check feature gates. The live table places Video Generator and 2K AI Fashion Models on Max and Ultra, while 4K AI Fashion Models are limited to Ultra. Shopify integration is also listed for Max and Ultra, not Pro. Those gates can force a higher row before the raw meter does.

Seats do not multiply the pool. The compare table allows up to 50 seats on Pro, Max, and Ultra, but describes credits and exports as shared Space allowances. Adding collaborators is therefore not a way to turn 1,000 exports into 1,000 per person.

Export exhaustion is a pause

Photoroom says it notifies the Space at 80% and again at 100% of the monthly export quota. At the limit, exports pause until the next billing cycle or until the customer upgrades.

For a small ecommerce team, that makes an export forecast operational rather than theoretical. Keep a simple count of final images, variants, crops, and Shopify syncs scheduled for the cycle. If the total lands close to the plan ceiling, leave room for corrections and re-exports.

An upgrade starts a new billing clock

Upgrades take effect immediately. The official FAQ says the account receives the new plan’s credits right away and the billing cycle resets to the upgrade date. A separate upgrade explanation on the same page says the payment method is charged and the renewal date becomes the current date.

So an upgrade late in a cycle is not merely an add-on to the old anniversary. It unpauses work by beginning the larger allowance and moving the renewal clock. If delivery can wait for the natural reset, compare that wait with the cost shown in the live checkout. If a store launch is blocked, the immediate reset may be the point of paying.

Downgrades work in the other direction: the current plan continues until the next renewal, then the smaller plan takes effect. Use remaining capacity before the downgrade lands.

Canceling creates a six-month vault

The pricing FAQ states three linked rules:

1. Cancellation stops the subscription at the end of the current billing period.
2. Remaining credits are preserved for six months.
3. Those credits can be used after subscribing again.

The preserved balance is therefore not a free post-cancellation workspace. It is a six-month reactivation window. Finish required exports during the paid period, because the page promises preservation of credits, not continued paid-plan access.

Payment ownership also matters. Photoroom says desktop payments use a credit card, while mobile payments are processed through Apple App Store or Google Play. Manage cancellation through the platform that owns the subscription. The same pricing FAQ says VAT/GST is already included.

This exit rule differs from HeyGen’s cancellation treatment, where unused credits do not survive cancellation. It is one policy difference, not a reason to ignore feature fit or live checkout price.

What the public page does not show

The page retrieved on 28 August 2026 lists the credit and export allowances, feature gates, and Enterprise as custom. It does not expose a dollar amount for Pro, Max, or Ultra in the retrieved public text. A third-party price or an old screenshot is not a substitute for the account’s current checkout.

Sources

• Photoroom pricing — plan meters, feature gates, export pause, upgrade and downgrade timing, six-month credit preservation, payment channels, and VAT/GST; checked 28 August 2026.